Visiting the Access Centre

Please contact us if you have questions about our services. Appointments must be scheduled in advance and sessions require pre-registration.

The best way to contact the Access Centre is by sending a detailed email to Please be as specific as possible about any questions or requests that you have, and we will respond as quickly as possible.


Monday – Friday
8:30 a.m. to 4:30 p.m. ET

Telephone: 416-862-2200
Toll-Free: 1-800-596-4046


If you are scheduled to visit the Access Centre for a session or appointment and you will be late or need to cancel, please let us know as soon as possible. We appreciate at least 24 hours prior notice, if possible.

Contact us by email at or by calling 416-862-2200 or toll free 1-800-596-4046 (press #4 for the Access Centre).

Please help us keep clients, visitors and employees healthy. If you are feeling unwell on the day of your session or appointment, please contact us to re-schedule your appointment or to arrange to have your appointment by Skype or telephone - you will not be penalized for late notice.


Our office is located at:
163 Queen Street East, 2nd Floor
Toronto, ON M5A 1S1

Public Transit
If you are travelling by TTC, the closest subway station is QUEEN STATION. From the station, travel EAST on Queen Street to the intersection of Queen Street East and Jarvis Street. You may want to plan your trip in advance by using the TTC Trip Planner.

If you are travelling by GoTransit you may want to plan your trip in advance by visiting the GO Transit website.

If you are travelling by car, you may want to map out the directions using Mapquest or Google Maps. Please note that the Access Centre does not have designated parking. There are parking lots and street parking in the area that may require you to pay. You may want to visit or to help you find a spot.


HealthForceOntario Marketing and Recruitment Agency is committed to make every reasonable effort to provide and maintain a safe environment for all employees and visitors that is based on respect, human dignity and courteous behaviour in accordance with the Ontario Human Rights Code and the Occupational Health and Safety Act.

Scent-Free Policy

Since some people have sensitivities to various scented products, we have adopted a scent-free work environment.

Because of potential health concerns from exposure to scented products, staff and visitors must limit their use of scent-producing products at the workplace and be aware they may be asked to refrain from using such products.

Certain scented products may cause one or more of the following affects on a person’s health: Headaches, loss of appetite, shortness of breath, depression, dizziness, anxiety, fatigue, weakness, skin irritations and respiratory problems.

The types of products containing scents include, but are not limited to: shampoo/conditioners, perfumes, colognes, aftershaves, laundry detergents, fabric softeners, deodorants, soaps, hand lotions/creams, hairspray and other hair products, cosmetics, air fresheners, pot pourri, strongly scented flowers and cleaning products.

We appreciate your cooperation in adhering to this policy.