Emergency Department Locum Program

In October 2006, the Ontario Medical Association and the Ministry of Health and Long-Term Care (MOHLTC) created the Emergency Department Locum Program (EDLP).

Operated by HealthForceOntario Marketing and Recruitment Agency (HFO MRA), the EDLP provides urgent ED (Emergency Department) locum coverage as an interim measure of last resort to designated hospitals that are facing significant challenges covering ED shifts.

Shift Scheduler

Under the EDLP, physicians from EDs in Ontario who are able to maintain their home hospital commitments, assist other designated hospitals in the province with coverage for their ED shifts. Through a password-protected portal on the HealthForceOntario website, the program posts vacant hospital ED shifts for participating physicians to book.

Eligibility and Credentialing Application Program


To complete the following form, open the form and go to File > Save As (or click on the Save (floppy disk) icon on the Reader toolbar at top left) and save a blank copy of the form to your computer. You must then re-open the file from your computer, rather than completing it in your web browser. If you do not follow these instructions, the information you have filled in on the form will not be saved.

Forms are in Portable Document Format (PDF). For this form to function properly, it is important that you use the latest version of Adobe Acrobat® Reader (download/upgrade to the latest version for free from the Adobe Web site).

Contact Information

For advice with physician shift coverage for your ED, or for additional information or questions about the Emergency Department Locums Program, please contact the EDLP Team at

ED TOOLKIT Essential Components of a Recruitment and-Retention-Ready Emergency Department

The materials in this document are protected by Crown copyright (unless otherwise indicated), which is held by the Queen's Printer for Ontario. If credit is given and Crown copyright is acknowledged, the materials may be reproduced for non-commercial purposes. The materials may only be reproduced for commercial purposes under a licence from the Queen's Printer, with the exception of Government of Ontario legal materials (statutes, regulations and judicial decisions).

This Toolkit is an update to the 2007 HealthForceOntario Marketing and Recruitment Agency (HFO MRA) “ED Staffing Reference Guide.” The original ED Staffing Reference Guide provided general strategies regarding staffing as well as information about ED staffing support programs. Recognizing that there is no “one size fits all” solution for physician staffing in Ontario emergency departments (EDs), the concept of a “Staffing Guide” has evolved here into a “Toolkit,” designed to capture the best practices developed by ED physicians and hospital leaders across the province and collected by the HFO MRA Emergency Department Locum Program (EDLP). The toolkit offers suggestions, scenarios and resources, and helps the user to reflect and determine what strategies would be most effective and appropriate to make his/her ED recruitment-and-retention-ready.

This toolkit will provide:

  • Essential components of a recruitment-and-retention ready ED;
  • Practical guidance for identifying specific goals and strategies;
  • Appendices: What HFO MRA Can Offer, Some ED Staffing Supports, Rural Regional Education Networks, Acronym Glossary, Stakeholders and Related Research.

ED Toolkit


Essential Components of a Recruitment-and-Retention-Ready Emergency Department

  1. Leadership and Culture
  2. Business Model
  3. Scheduling
  4. Integration
  5. Recruitment/Retention (R/R) Strategy


  1. Appendix A: What HFO MRA Can Offer
  2. Appendix B: Some ED Staffing Supports
  3. Appendix C: Rural Regional Education Networks
  4. Appendix D: Acronym Glossary
  5. Appendix E: Stakeholders
  6. Appendix F: Related Research

We welcome your feedback. If you have any questions or comments please write to:

Protecting Your Information: If you are completing this form on a shared computer in a public area (i.e. public library), it is important to make sure that you do not leave the computer unattended while completing the form and that you delete the form before leaving the computer.